Returns & Refunds

Here, we want you to be completely satisfied with your purchase, whether it's one of our in-house designed physical items or drop-shipped products. If you encounter any issues, we're here to help. Here's a simple, step-by-step guide on how to resolve any concerns:

**Step 1: Contact Us**

- If you have a concern about your order, please reach out to our Customer Support team within 30 days of receiving the item. You can contact us via email at [Contact Email] or through our website's contact form.

**Step 2: Provide Details**

- When contacting us, please provide your order number and a clear description of the issue you're facing with the product. If possible, include photos to help us understand the problem better.

**Step 3: Evaluation**

- Our team will carefully review your concern and determine the most appropriate solution, whether it's a replacement, refund, or another resolution.

**Step 4: Return or Exchange (if applicable)**

- Depending on the situation, we may ask you to return the item to us. If so, we will provide instructions for the return process. For drop-shipped items, we will guide you on the necessary steps to coordinate the return with the respective supplier.

**Step 5: Resolution**

- After receiving the returned item or confirming the resolution, we will process your refund or send out a replacement, as agreed upon.

**Step 6: Refund Processing**

- Refunds will be issued to the original payment method used for the purchase. Please allow a reasonable processing time, which may vary based on your payment provider.

**Notes:**

- For drop-shipped items, please note that specific return policies and procedures may apply based on the supplier's terms and conditions. We will work closely with you to ensure a smooth resolution process.

- Shipping fees for returns are typically the responsibility of the customer, unless the issue is a result of our error or a defective product.

- We do not accept returns for items that have been worn, washed, or damaged due to misuse.

We are committed to providing a smooth and customer-centric experience. If you have any questions or require further assistance, please don't hesitate to contact us. Your satisfaction is our priority, and we are here to make it right.